How can we help?
MoodMosaic requires no login and has no server account to configure. Most issues can be resolved entirely on the device.
The app is not saving progress
Confirm that the device has available storage, close and reopen the app, and install the latest iOS update available for your device.
I want to remove my information
Entries remain locally on your device. Use any reset or delete controls shown in the app, or delete the app to remove its private local container.
I changed or lost my iPhone
Because there is no Nawa Europe account or cloud database, we cannot retrieve app entries. They may be restored only if included in an Apple-managed device backup.
Accessibility or product feedback
We welcome concise reports that include your iPhone or iPad model, iOS version, app version, and the steps that led to the issue.
Response and safety
Email support is not an emergency service. For urgent health, safety, or crisis concerns, contact local emergency or qualified support services.